NeSI remains open for normal business during Alert Level 3
As researchers across the country adjust to new ways of working under Alert Level 3, NeSI's HPC platform, Data Transfer platform, and team members continue to remain available to support research projects. Also, these resources are among the essential services NeSI is providing to research teams working on the COVID-19 response, so if you are involved COVID-19 response work and your project could benefit from NeSI resources or support, please get in touch and we will do our best to assist in any way possible.
User Support, Training & New User On-boarding during Alert Level 3
NeSI Support are investigating any system issues and/or resolving problems remotely. If you need assistance with accessing the platforms, or have questions about any of NeSI’s other services or your NeSI account, our regular channels for support remain open:
Note: If a system issue can not be fixed remotely, an outage may occur until normal support services are resumed. Sign up for NeSI system status updates for advance warning of any system updates or unplanned outages.
- Introductory “Getting Started on NeSI” workshops for new users (or those who would like a refresh) will now be delivered online at 1:00 PM on Wednesdays effective immediately. To receive the Zoom videoconference link for these sessions, please contact NeSI Support.
- If you are unable to join us on Wednesdays, please contact Support and we can investigate an alternate time for an individual on-boarding session.
NeSI Team - staying connected while apart
The NeSI Team is used to working as a distributed organisation, with team members spread across the country at NeSI collaborator institutions, the University of Auckland, University of Otago, NIWA, and Manaaki Whenua - Landcare Research. However, the level of "remote" during Level 4 Lockdown was a new experience for all.
To maintain our strong sense of team camarderie and social culture, we've been making special efforts to stay connected while working apart:
- hosting a weekly virtual Morning Tea, where team members' baking skills (or lack thereof) have been showcased
- hosting a post-work Jeopardy quiz, which helped identify who's most knowledgeable in areas of food, travel and Netflix... as well as who's most competitive!
- creating a 'break room' Zoom room where team members can gather for chit-chat between meetings
As we enter Week 6 of working remotely, and with more weeks to come in the foreseeable future, we'll be trying other creative ways to keep connected. Have suggestions from your team? We'd love to hear them! Please send to firstname.lastname@example.org.